You never know what you will get when you walk into a new shop, and they did not disappoint! From the very first interaction they were friendly and straightforward. The fix to my car came in under what I was thinking it would be when I dropped it off. The waiting area looks nice and comfy if you ever get stuck there for a while, and they even reminded me I had a recall on my vehicle and printed out the info just in case. It was a very good experience.