I had never been to Ken's before, but I will go back to them any time I have exhaust issues. I went in to just get an estimate to replace my muffler. They were going to put it up on the rack and see what needed done. They got done with the inspection and told me they had time to install a muffler. The price was very reasonable so I told them to go ahead. I was very impressed with the courteous, professional service from the receptionist to the mechanic. I highly recommend Ken's!!